Accessibility Statement

Our commitment

Statement updated: July 2, 2026. Lake Tahoe Glass is committed to a website that people with disabilities can actually use. Everyone should be able to reach us easily — especially with broken glass in the house. Accessibility is also the law we take seriously as a California business serving the public.

Conformance status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. The site is partially conformant: most content fully meets WCAG 2.1 AA, while some third-party components (listed under Known limitations) may not. We review and improve on an ongoing basis.

How this site is built for accessibility

• Semantic HTML with one main heading per page and a logical heading order.
• A “Skip to content” link, keyboard-navigable menus and forms, and visible focus indicators.
• Text alternatives on meaningful images, including our project photography.
• Color contrast checked against WCAG AA across the design, on light and dark surfaces.
• Forms with proper labels, clear error messages, and no time limits.
• The interactive service-area map is keyboard operable (Enter/Space opens a pin, Escape closes) with screen-reader labels, and all map information also exists as regular text and links.
• Reduced-motion support: animations are disabled when your device asks for reduced motion.
• Large tap targets and layouts tested for phones — because most urgent requests come from one.

Accessibility toolbar

Every page includes an accessibility toolbar (bottom-left button) providing:

• Profiles for motor, visual, cognitive and senior needs.
• Text size, line height, letter and word spacing controls.
• High-contrast and other contrast modes, readable-font mode, link highlighting.
• Reading aids including a reading guide and page-structure navigation.
• The toolbar can be hidden and restored at any time (footer link).

Compatibility

The site is built to work with current versions of Chrome, Safari, Edge and Firefox, on desktop and mobile, and with common screen readers (VoiceOver, NVDA, TalkBack). It does not require a mouse.

Known limitations

• Third-party components — the Cloudflare Turnstile bot-check, Google Tag Manager, and embedded map links — are outside our full control and may not meet every criterion; Turnstile is used in its most automatic mode to minimize interaction.
• Some photographs are documentary job photos; we describe them in alt text as specifically as we can.
• If you find something else, we genuinely want to know — see Feedback.

Feedback & assistance

If you experience any barrier on this site, or need our services or information in an alternative format, contact us and a person will help: (530) 544-5884 (Mon–Fri 9–5) or [email protected]. We aim to respond within 3–5 business days, and we are happy to take estimate requests entirely by phone or email if the form does not work for you.

Assessment & ongoing work

We assess the site through self-evaluation, automated accessibility tooling and manual keyboard and screen-reader checks, with support from our accessibility partner ADA Web Pro (tools, monitoring and ongoing compliance support). Accessibility fixes are treated as bugs, not enhancements.